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Showing posts from 2010

Stories related to user experience design (UED)

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I have been paying close attention to UED. Here are a few things I have experienced. If the designer thinks more, these embarrassments can be completely avoided.


Freak out after-sales manager He told me he received a user complaint a few days ago, like this:
"Liar! the microwave popcorn isn't ready at all! I unpacked it and it was full of hard corn kernels and a pile of oil! Can't eat it at all! I microwave it and caught fire! I spent more than 1,000 yuan to buy a new oven! My oven worked for 5 years and it was burnt by your popcorn! Give me compensation for the loss! ... " The manager was down. He told me and couldn't laugh or cry.


Think of users as idiots In the summer of 2004, I worked on user interface (UI) design for a period of time. At that time, the project manager said to me: "Just treat users as idiots."

He explained the meaning: Because the user's knowledge and experience are not on the same level, we must consider the dumbest user. They …

Made Google carbody stickers

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Made two stickers, support Google! Very eye-catching…So had the following conversation:
"How much did Google pay you for advertising it this way?"
---- Print shop owner
"What does this mean? China Mobile?"
---- Delivery colleague (he saw the same Google logo on my phone)

"Are you showing this to Google's satellites?"
---- Industry colleagues
"Google quit China, are you calling it back?"
---- Car store owner

My answer was: "No, I welcome it to leave, don't suffer in this land." (It's not "Google quit China", but "China quit the Internet".)









In Google We Trust

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I was busy all day until I found a list of articles in Google Reader during dinner, all about Google's quit from China.
google.cn has redirectd to google.com.hk.



This day should have come long ago. If Google compromises, then we have made the wrong choice.
Now what can we do besides cheering Google? Google is indeed our Google!

Even if Google is blocked, we will, must, able to use Google.

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Extended link: The following links have been blocked in China.
Mainland China service availability
Google quits China, vilify campaign begins